3 business day wait when using credit/debit. Card charged within 24 hours and you’ll receive an email with details about your order. There are no refunds. If your virtual card swipe declines, we will not try again. Your order will be placed at the bottom of the queue – We’ll send an email with instructions to re-verify. Cryptocurrency transactions may be verified via https://blockchain.info/ or other similar services. Allow up to 48 hours of your card being charged to initiate coin purchase. Some payments may take longer than others to verify. Phone support is extremely limited, so please use email. Thank you!
TERMS OF SERVICE – feb.19.2018 ver. 2.2 dec.16.2019
UR CPU reserves the right to terminate any order, membership, or transaction prior to its arrival or completion which would render services completed to the buyer. For example, we will issue a refund if we do not purchase coins with your USD. If we purchase coins with your USD, instead we issue no refunds, and will only send your wallet or coins to the supplied wallet address. We may terminate or reject your card or request to order for any or no reason. We may reject future membership or request to order for any or no reason. We may require additional identification from you or more about your purchase at any time for any or no reason. There are no refunds outside of the outlined. You must be 18 or older to operate this service. UR CPU’s fee is subject to change. You agree to only use this service for legal purposes. You are subject to retain proper tax documentation. UR CPU makes no claim to give any legal or financial advice, please seek an attorney if necessary.
PREFER TO BE INVOICED?
You may optionally contact us via [email protected] and we’ll invoice you. Please use a consistent, contactable email. Thank you!
READ OUR FAQs
Our FAQs are available here.